WARRANTY DURATION:
Lifetime Frame: Extang offers a lifetime warranty against defective
materials or workmanship on all tonno rails, aluminum components,
clamps, bows, hardware.
10 Year Tarp: Extang offers a 10 year warranty against defective
materials or workmanship on the vinyl covering. The 10 year
warranty coverage is as follows:
WARRANTY CONDITIONS:
This warranty is against defective materials or workmanship.
The warranty is void if the product has been damaged by accident,
unreasonable use, neglect, improper service/installation/removal,
modifications, acts of God, normal wear and tear or other causes
not arising out of defective materials or workmanship. Consequential
and incidental damages are not covered under this warranty.
THE FOLLOWING CONDITIONS WILL ALSO VOID THE WARRANTY:
Wind whip damage: Tarps must be secured at all points when vehicle is
in motion. An unsecured tarp will flap, resulting in damage to the fabric.
Improper cleaning: Recommended to use the tested and approved
Extang Tonno Tonic™ or clean with soap and water only. Do not use
vinyl conditioners (i.e. Armor All®) because they will shrink the vinyl.
Overloading of cargo: Cargo should not touch the tonno at any point.
Protrusions in the tarp will stress the fabric. Cargo may shift while
traveling and cause it to push against the fabric and damage it.
The warranty applies to the original consumer/purchaser and for the
truck on which the tonno was originally installed and shall not apply if
the product has been removed from the original vehicle.
Warranty registration must be on file and/or proof of original purchase
(detailed and dated receipt) required for warranty to be effective.
Warranty coverage starts from the date of purchase.
PERFORMANCE:
Provided all warranty conditions are met Extang will either repair or
replace (at Extang’s option) the product or component. Extang may
require the original item to be returned postage prepaid for final determination.
Extang reserves the right to substitute and offer the respective
warranty discount on an entire replacement system or provide other
remedies than those listed in this warranty for discontinued products
or other reasons. A return authorization number must be obtained from
our customer service department prior to returning any product. Shipping
charges will apply for any repair or replacement.
This warranty gives you specific legal rights
and you may also have other legal rights
which vary from state to state.
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